Contact Us

Shire Financial Services provides mortgage and insurance advice to clients throughout Cambridgeshire, Hertfordshire, Suffolk and Essex.

Address

Head Office – Surrey House, 41 High Street,
Newmarket, Suffolk CB8 8NA

Telephone

Calls are recorded for training & service levels.

Email

advice@shirefinance.co.uk

Get expert Mortgage & Insurance advice from one of Shire's local Advisors

Complaints Procedure

A copy of our complaints procedure is given in our Initial Disclosure Document provided to all clients, if you require a further copy of this please contact us.

The Financial Ombudsman Service was set up by Parliament to sort out individual complaints that consumers and financial businesses aren’t able to resolve themselves. Details of how the Financial Ombudsman Service can help can be found on their website or you can ring the consumer help line on either 0800 0234567 or 03001 239123.   

On clicking the above link, you will leave the regulated site of Shire Financial Services Limited.  Neither Shire Financial Services Limited, nor Seasame Ltd, is responsible for the accuracy of the information contained within the linked site. 

Registered Address

Shire Financial Services Ltd
Surrey House, 41 High Street,
Newmarket Suffolk CB8 8NA
England.

Registered Company No.

05904006
Country of Registration: England

Opening Hours

Mon-Fri: 9:30am to 5:30pm
Sat and Evenings: By Appointment
Sun: Closed

Fee Structure

We receive commission from the mortgage lender. Also, depending on mortgage type and complexity we usually charge a fee between £200-500 and for Expatriate mortgages, a fee of £800. Fees are payable upon Mortgage Offer.

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

SHIRE FINANCIAL SERVICES LIMITED IS AN APPOINTED REPRESENTATIVE OF SESAME LIMITED WHICH IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY.

COMMERCIAL MORTGAGES, INCLUDING BUSINESS BUY TO LET, ARE NOT REGULATED BY THE FINANCIAL CONDUCT AUTHORITY. FOR COMMERCIAL MORTGAGES WE ACT AS INTRODUCERS ONLY.

THE FCA DOES NOT REGULATE ESTATE AGENTS, SURVEYS AND SOME FORMS OF BUY TO LET MORTGAGES.

FOR ESTATE AGENTS AND SURVEYS, WE ACT AS INTRODUCERS ONLY.

THE FCA DOES NOT REGULATE SOLICITORS AND WE ACT AS INTRODUCERS ONLY.

Equity release refers to home reversion plans and lifetime mortgages. To understand the features and risks ask for a personalised illustration. 

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